Privacy policy

Short and Simple Version

Anything and everything that you share with us through the activities on this website are kept secure and safe. We take the privacy of your personal information very seriously and do not share or sell the information to third parties, nor do we use personal information for any other reason than its intended use.

Our obligation to your privacy

At Levante we handle personal information securely and carefully. We take your privacy very seriously and only use your personal information with your consent and when it is necessary for us to perform a service for you or other business related functions and activities. We only use this information for the services we provide, your details will not be used for unrelated purposes, unless we obtain your consent first. Only fair and lawful methods of collecting personal information will be used and most circumstances will involve collecting the information directly from you.

The information we collect

Depending on the type of service or interaction you have with us, we may collect personal details such as your name, contact number, home address, email address, gender and date of birth. In addition to the above, we also ask for delivery address and payment method details. Occasionally we might also collect other personal information from you so that we can improve the services and products that we offer.

Obtaining the information

When you place an order, open an account with us, subscribe to our newsletter, join a mailing list, enter a competition, submit an enquiry or provide feedback to us, we collect personal information directly from you through the levante.com.au website.

The reasons why we collect the information

It is essential to collect this information for several reasons, including but not limited to: shipping and processing your placed order: to improve and deliver the services we offer you: to complete transactions with you or on behalf of you: to protect against fraud or theft: offer promotions and discounts that we may consider of interest or benefit to you; and to provide you with exceptional customer service.

How can you correct or change your information preferences?

If you do not wish to be contacted for the purposes above, you will need to contact us to inform us of your change in preference. All email messages and email newsletters will contain information on how you can unsubscribe, or you can contact our customer service team by phone or email. In assessing your request for goods or services, we may use your information for the purposes of prevention and detection of fraud.

Sharing the information

We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Levante.
Levante Corporation reserves the right to change or update any part of the returns or privacy policy without notifying you.