Shipping

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2023 Christmas Closure

The Levante team is taking a much needed break over Christmas and New Year to rest and recharge. We will be closing our office and warehouse from Friday December 22nd 2023 and will re-open on Wednesday 3rd of January 2023.

We welcome you to continue shopping through our online store as normal, enjoying all your Luna favourites and taking advantage of those exciting final promotions of 2023, expecting slight shipping and processing delays. All orders placed within the above window will be processed from Tuesday 3rd of January 2023.

For any general questions and queries our emails and dm’s are always open and we will do our best to be in touch as soon as we can (in between enjoying the sunshine). We thank you for your understanding, patience and support.

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Australia

All orders are sent via Australia Post. Delivery times depend on
your location. Please note dispatch on standard orders will take place within 3
business days after the date of your order. Regional areas between 3-8 business
days, however processing times may vary through some remote areas in Australia.

Please use the Australia Post calculator here for an estimate of how long your parcel will take to arrive.

Standard shipping for AUS orders under $75: Flat rate of $12 AUD

Standard shipping for AUS orders over $75 (After all discounts applied): FREE

Express shipping for AUS orders: Flat rate of $17 AUD

Click here to track your parcel with Australia Post.

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International Shipping (base price)

NZ - Standard shipping: $27AUD

ASIA - Standard shipping $27AUD

**For all orders shipped to countries outside of Australia, the purchaser will be responsible for all import duties, fees and taxes if any applies. **

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Can I track my order?

Yes, you can track Australian orders via the Australia Post website by entering the tracking number you received in the
shipping email. To track your order, please click here. If you are having trouble tracking your order, please contact our customer service team CustomerService@levante.com.au